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A lot of people think they should by a manual on supply chain management software. They are not confident about operating it on their own. They do not think it would be a good idea to try the features of the software without knowing much about it. Even the people who have used similar software in the past are not confident about using it. There are a lot of reasons why the new software looks so different. Since the old ones were generic and could be customized manually, they were a lot easier to use. The new one however is custom made for each client and they are supposed to perform only under certain circumstances. You will need to know about all that before trying the features for the first time. Alternatively, you can ask the software developer to send an expert who will show how to operate it properly and without damaging the machines.